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CHAIRMAN’s MESSAGECHIEF EXECUTIVE OFFICER’S MESSAGEABOUT THIS REPORTPERFORMANCE DATA

About this Report

GRI Content Index

Airport Authority Hong Kong (AAHK)’s Sustainability Report 2016/17 was prepared in accordance with GRI Standards: Core option. It also reports on the GRI G4 Airport Operator Sector Disclosures. The information reported against the recommended disclosures of the abovementioned guidelines is referenced as set out in the table below.

GRI Standards > General Disclosures GRI Standards > Material topics GRI G4 Airport Operators Sector Disclosures Correlation between AAHK’s most important sustainability issues and GRI Standards

GRI Standards > General Disclosures

GRI 102: General Disclosures 2016
Organisational ProfileOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
102-1 Name of the organisation Airport Authority Hong Kong
102-2 Activities, brands, products, and services
102-3 Locations of headquarters Hong Kong
102-4 Location of operations

Hong Kong and the Mainland. AAHK is involved in the operation and management of three airports in the Mainland via joint ventures: Shanghai Hongqiao International Airport, Hangzhou Xiaoshan International Airport and Zhuhai Airport.
102-5 Ownership and legal form

AAHK is a statutory body wholly owned by the HKSAR Government and governed by the Airport Authority Ordinance (Chapter 483, The Laws of Hong Kong).
102-6 Markets served

As at March 2017, 108 airlines were operating at Hong Kong International Airport (HKIA), connecting Hong Kong to over 220 destinations worldwide.
102-7 Scale of the organisation
102-8 Information on employees and other workers Learn more

Number of employees by employment contract and gender as at 31 March 2017

Male Female
Permanent contract 973 643
Fixed term contract 230 83

Number of employees by employment contract and location as at 31 March 2017

Hong Kong Outside Hong Kong
Permanent contract 1,918 11
Fixed term contract 0 0

All AAHK’s employees (2016/17: 1,929) are full-time employees.

AAHK outsources many of the airport’s operational functions to franchisees, tenants and Government departments. AAHK conducts workforce survey amongst the companies and organisations operating at HKIA from time to time to update the manpower situation and projection to facilitate related planning of HKIA. The latest survey was conducted in 2017. According to the 2017 Survey, there were about 73,000 people working at HKIA.
102-9 Supply chain
102-10 Significant changes to the organisation and its supply chain

No significant changes in the structure and ownership of AAHK during the reporting period.
102-11 Precautionary Principle or approach
102-12 External initiatives Learn more

Airport- / Aviation-related (year of adoption by AAHK)

  • Airport Authority Ordinance, Chapter 483, The Laws of Hong Kong* (1995)
  • Aerodrome Licensing Requirements Document, Civil Aviation Department* (1998)
  • ICAO International Standards and Recommended Practices* (1998)

Corporate Governance

  • Companies Ordinance, Chapter 622, The Laws of Hong Kong (1998)
  • Corporate Governance Code and Corporate Governance Report, Appendix 14 of the Listing Rules of Hong Kong Stock Exchange (2002/03)

Environment

  • Clean Air Charter, Hong Kong General Chamber of Commerce & Hong Kong Business Coalition on the Environment (2007)
  • Hong Kong Green Purchasing Charter, Green Council (2007)
  • Programme on Source Separation of Commercial and Industrial Waste, Environmental Protection Department (EPD) (2007)
  • Aviation Industry Commitment to Action on Climate Change, Enviro.aero (2008)
  • Carbon Reduction Charter: Carbon Audit • Green Partner, EPD (2008)
  • Manifesto for Energy Efficiency in Buildings, World Business Council for Sustainable Development (2012)
  • Energy Saving Charter on ‘No ILB’, Electrical and Mechanical Services Department (2013)
  • Food Wise Charter, EPD (2013)
  • ‘Let’s Save 10L Water’ Campaign, Water Supplies Department (2013)
  • The Greening Partner Charter, Development Bureau (2013)
  • Wood Recycling & Tree Conservation Scheme, Hong Kong Environmental Protection Association (2013)
  • Waste Check Charter, EPD (2015)
  • Hong Kong Cooking Oil Registration Scheme, Hong Kong Quality Assurance Agency (HKQAA) (2015)
  • Hong Kong Zero Carbon Partnership, The University of Hong Kong (2015)
  • HKQAA Hong Kong Registration - Recycling Services, HKQAA (2015)
  • Innovation Partner of CarbonCare Open Innovation Lab, CarbonCare InnoLab (2015)

Safety

  • Occupational Safety Charter, Occupational Safety and Health Council (2001)

Social Responsibility

  • Talent-Wise Employment Charter and Inclusive Organisations Recognition Scheme, Labour and Welfare Bureau (2013)

Others

  • Agreement on Government Procurement of the World Trade Organization* (1998)

* AAHK has an obligation to comply with these principles and charters.
102-13 Membership of association Learn more

Chair / Co-chair / Vice-chair

  • Airports Council International (ACI) World Environment Standing Committee
  • ACI Asia-Pacific Regional Board
  • Aviation Fuel Facility Management Association of HKIA

Member

  • ACI
  • ACI Asia-Pacific
  • Association for Project Management
  • Aviation Security Committee, Security Bureau
  • Business Environment Council
  • Energy Liaison Group, HKSAR Government
  • Hong Kong Association for Customer Service Excellence
  • Hong Kong Logistics Development Council
  • Hong Kong Trade Development Council – Logistics Services Advisory Committee
  • Occupational Safety and Health Council – Logistics and Freight Transport Industry Safety and Health Committee
  • Occupational Safety and Health Working Group of the Commerce, Industry and Housing Committee of Tuen Mun District Council
  • The Hong Kong Green Building Council
  • The Lighthouse Club Hong Kong

Trustee

  • The International Air Cargo Association
StrategyOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
102-14 Statement from senior decision-maker
Ethics and Integrity Open Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
102-16 Values, principles, standards, and norms of behaviour
GovernanceOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
102-18 Governance structure
Stakeholder Engagement Open Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
102-40 List of stakeholder groups
102-41 Collective bargaining agreements Not reported – The majority of AAHK employees are in Hong Kong where there is no statutory recognition of collective bargaining agreements.
102-42 Identifying and selecting stakeholders
102-43 Approach to stakeholder engagement
102-44 Key topics and concerns raised
Reporting Practices Open Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
102-45 Entities included in the consolidated financial statements
102-46 Defining report content and topic Boundaries
102-47 List of material topics
102-48 Restatements of information
102-49 Changes in reporting
102-50 Reporting period
102-51 Date of most recent report
102-52 Reporting cycle
102-53 Contact point for questions regarding the report
102-54 Claims of reporting in accordance with the GRI Standards
102-55 GRI content index
102-56 External assurance

GRI Standards > Material topics

GRI 200 Economic Standard Series
Economic PerformanceOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its Boundary
103-2 The management approach and its components
103-3 Evaluation of the management approach
GRI 201: Economic Performance 2016
201-1 Direct economic value generated and distributed
201-3 Defined benefit plan obligations and other retirement plans
201-4 Financial assistance received from government AAHK did not receive any material financial assistance from the HKSAR Government during the reporting period.
Market PresenceOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its Boundary
103-2 The management approach and its components
103-3 Evaluation of the management approach
GRI 202: Market Presence 2016
202-2 Proportion of senior management hired from the local community
Indirect Economic ImpactsOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its Boundary
103-2 The management approach and its components
103-3 Evaluation of the management approach
GRI 203: Indirect Economic Impacts 2016
203-1 Infrastructure investments and services supported
203-2 Significant indirect economic impacts
GRI 300 Environmental Standard Series
EnergyOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its Boundary
103-2 The management approach and its components
103-3 Evaluation of the management approach
GRI 302: Energy 2016
302-1 Energy consumption within the organisation
302-2 Energy intensity
302-4 Reduction of energy consumption
EmissionsOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its Boundary
103-2 The management approach and its components
103-3 Evaluation of the management approach
GRI 305: Emission 2016
305-1 Direct (Scope 1) GHG emissions
305-2 Energy indirect (Scope 2) GHG emissions
305-3 Other indirect (Scope 3) GHG emissions
305-4 GHG emissions intensity
305-5 Reduction of GHG emissions
Effluents and WasteOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its Boundary
103-2 The management approach and its components
103-3 Evaluation of the management approach
GRI 306: Effluents and Waste 2016
306-2 Waste by type and disposal method
GRI 400 Social Standard Series
EmploymentOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its Boundary
103-2 The management approach and its components
103-3 Evaluation of the management approach
GRI 401: Employment 2016
401-1 New employee hires and employee turnover Learn more

Number of new hires and leavers by age group in 2016/17

New hires Leavers
Below 30 179 44
30 to 39 148 39
40 to 49 98 16
50 or above 39 15
Total 464 114

Number of new hires and leavers by gender in 2016/17

New hires Leavers
Male 293 57
Female 171 57
Total 464 114

All new hires and leavers in 2016/17 were based in Hong Kong.
401-3 Parental leave Learn more

Male and female employees who have been in continuous employment within AAHK for six months and not less than 40 weeks respectively prior to the commencement of the parental leave are eligible for paid parental leave.

2016/17 Unit Male Female Total
Employees who took maternity / paternity leave No. 25 20 45
Return to work rate after leave % 100 100 100
Retention rate* % 100 100 100

*Retention rate shows the percentage of employees retained 12 months after they returned to work following their parental leave in 2015/16.
Occupational Health and SafetyOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its Boundary
103-2 The management approach and its components
103-3 Evaluation of the management approach
GRI 403: Occupational Health and Safety 2016
403-2 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities Learn more
2016/17 Unit Male Female Total
Injuries No. 3 1 4
Injury rate % 0.2 0.1 0.2
Lost days No. 27.5 7.5 35
Lost day rate % 0.006 0.003 0.005
Absentee rate % 0.8 1.6 1.1

There were no occupational disease cases or work-related fatalities during the reporting period. The injury rate indicates the number of occupational injuries as a percentage of the total number of employees during the reporting period. The lost day rate and absentee rate indicate respectively the number of lost days (as a result of occupational injuries) and the number of absentee days (as a result of occupational injuries and other illnesses) as a percentage of the total number of employees working throughout the year (365 calendar days).
Training and EducationOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its Boundary
103-2 The management approach and its components
103-3 Evaluation of the management approach
GRI 404: Training and Education 2016
404-1 Average hours of training per year per employee
Customer Health and SafetyOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its Boundary
103-2 The management approach and its components
103-3 Evaluation of the management approach
GRI 416: Customer Health and Safety 2016
416-2 Incidents of non-compliance concerning the health and safety impacts of products and services There were no significant fines and sanctions for legal and regulatory non-compliance during the report period.

GRI G4 Airport Operators Sector Disclosures

Market PresenceOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
G4-AO1 Total number of passengers annually
G4-AO2 Total annual number of aircraft movements
G4-AO3 Total amount of cargo tonnage
Effluents and WasteOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
G4-AO6 Aircraft and pavement de-icing / anti-icing fluid used and treated This indicator is not applicable to HKIA. De-icing / anti-icing is not required due to the climate of HKIA’s geographic location.
Customer Health and SafetyOpen Content
Disclosure Description Sustainability Report 2016/17 / Other references AAHK’s direct response / reasons for omission
G4-AO9 Wildlife strikes

Correlation between AAHK’s most important sustainability issues and GRI Standards

Material issues – Definition Related GRI Standards
Economic & Society
  1. Air cargo strategy – Strengthen HKIA’s air cargo leadership.
  • Market Presence
  • Indirect Economic Impacts
  1. Community investment – AAHK’s strategic investment to meet the needs of the community while supporting its business objectives.
  1. Connectivity – Strengthen HKIA as the leading international aviation hub.
  • Market Presence
  1. Infrastructure development – Manage the impact of existing and planned significant infrastructure development at HKIA.
  • Indirect Economic Impacts
Environment
  1. Carbon & energy management – Manage the energy consumption and greenhouse gas emissions generated from the operation and development of HKIA.
  • Energy
  • Emissions
  1. Waste – Manage the solid waste generated from the operation and development of HKIA.
  • Effluents and Waste
Operating Practices
  1. Airport safety and security – Provide and maintain a safe aerodrome, and ensure the safety and security of passengers, employees, cargo and other operators at HKIA.
  • Customer Health and Safety
  1. Capacity constraints – Address HKIA’s capacity constraints under the two-runway system in light of rising air traffic demand.
  • Economic Performance
  • Indirect Economic Impacts
  1. Contingency planning – Identify and manage potentially disruptive situations, and respond and recover airport operation from disruptions and crises.
  1. Customer experience – Manage and maintain the highest standards of service quality and enhance customer experience.
  1. Innovation & technology – Facilitate the adoption of innovation and technology at HKIA.
People
  1. Attracting talent – Strengthen AAHK’s ability to attract and recruit the right talent.
  • Employment
  1. Employee well-being – Enhance AAHK’s employee well-being.
  • Employment
  • Occupational Health and Safety
  1. Occupational health and safety – Provide a safe and healthy work environment for AAHK staff.
  • Occupational Health and Safety
  1. Retention and turnover – Monitor turnover and strengthen AAHK’s ability to retain staff.
  • Employment
  • Training and Education
  1. Succession planning – Identify and develop talent at all levels within AAHK to meet evolving business needs and support long-term development.
  1. Training & development – Provide training to AAHK staff to ensure that they are equipped with the necessary competencies and skills.
  • Training and Education
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