World-class Gateway

We are committed to strengthening HKIA’s position as a world-class airport and Hong Kong’s gateway to the world.

With Hong Kong’s ever-growing aviation demand putting pressure on the airport’s existing capacity, we remain firmly committed to operating a world-class airport that provides a safe, secure and enjoyable airport experience while minimising our environmental footprint.

2016/17 Key Figures
4.86 overall
in the 2016 Airport Service Quality Survey
 335  staff
attended the On-the-spot safety training sessions
 100 companies 
participated in the HKIA Environmental Management Recognition Scheme
53 business
committed to our new airport-wide carbon intensity target
HK$7 million 
granted to nine marine ecology and fisheries enhancement projects
3.94 injuries 
per million passengers

Future Targets

Commence a two-year Baggage Hall safety revamp in Q4 2017/18.
Achieve an Airport Composite Safety Index not exceeding 3.86 injuries per million passengers in 2017/18.
Obtain the ISO 14001 certification in Q4 2017/18.
Reduce/recycle/recover 50% of all waste generated at HKIA by 2021.
Reduce airport-wide carbon intensity by 10% by 2020 compared to 2015 levels.
Maintain an overall satisfaction score of at least 4.86 (out of 5) in 2017 Airport Service Quality Survey.