Performance Standard
At Hong Kong International Airport (HKIA), we set high targets to ensure we are operating in the most efficient and effective manner.
Indicator
Truck Queuing Time
-
PERFORMANCE
30 mins
-
TARGET %
96%
Export Cargo Reception
-
PERFORMANCE
15 mins
-
TARGET %
96%
Import Cargo Collection
-
PERFORMANCE
30 mins
-
TARGET %
96%
Empty ULD Release
-
PERFORMANCE
30 mins
-
TARGET %
96%
Cargo Breakdown
General - Passenger Aircraft
-
PERFORMANCE
ATA+5 hrs
-
TARGET %
96%
General - Freighter Aircraft
-
PERFORMANCE
ATA+8 hrs
-
TARGET %
96%
Perishable
-
PERFORMANCE
ATA+120/105 mins
-
TARGET %
96%
Express
-
PERFORMANCE
ATA+120/90 mins
-
TARGET %
96%
Mishandling Rates
-
PERFORMANCE
<1.5 in 10,000 shipments
-
TARGET %
N/A
Late-positioning
-
PERFORMANCE
<1 unit/1,000 Flts
-
TARGET %
N/A
Indicator
Export Cargo Reception
-
PLEDGE
STD - 3 hrs