Hong Kong International Airport (HKIA) aims to provide "best-value" services to airport users in the most efficient and effective manner. Optimising land-use and enabling economies of scale in airport support and related cargo services, HKIA has franchised most aviation logistics activities to specific service providers. Each franchise is tendered strictly within the guidelines of the Independent Commission Against Corruption and awarded on a build-operate-transfer basis. HKIA works in partnership with the franchisees, regularly reviewing their performance and comparing them with accepted international and industry standards.
Click here for performance standards.
Click here for performance standards.
Click here for performance standards.