Passenger Guide


To ensure a smooth and efficient arrival, you can browse all the essential information that you need to know after landing at Hong Kong International Airport.


    Make sure you have the following documents ready before reaching the Immigration Hall.

    • Hong Kong Citizens & Residents: Hong Kong Identity Card.

    • Foreign Travellers: A valid passport and a completed Arrival Card which is distributed during your flight and available in the Immigration Hall.

    Baggage Reclaim

    After passing through immigration, please proceed to the Baggage Reclaim Hall to collect your baggage. There are several information boards showing which carousel has been assigned to your flight.   

    Customs & Excise

    After reclaiming your baggage, please proceed to the Customs and Excise control. Those who have goods to declare should use the red channel while others who have nothing to declare should use the green channel.

    You can read more about the declaration guidelines on the Customs and Excise Department website.

    Arrivals Hall

    Large TV panels are available at both Arrivals Hall A and B in Terminal 1 for meeters and greeters to see their arriving friends and relatives.

    The Arrivals Hall also has a wide variety of food outlets and shops for passengers and visitors to enjoy.

    Additional Information