Media Centre

Check-in Service for Departure Flights Suspended due to Public Assembly at HKIA

2019/08/13

(HONG KONG, 13 August, 2019, 2230hrs)  –  Airport operations at Hong Kong International Airport have been seriously disrupted as a result of the public assembly at the airport today, with chaotic situations occurring frequently. Participants of the public assembly blocked all the passageways to the airport restricted area, and passengers were unable to proceed to go through the immigration procedures. There were also many disputes between participants of the public assembly and passengers in the terminal buildings. All check-in service for departure flights has been suspended since 1630hrs. Majority of other departure and arrival flights continue to operate so that airlines may handle passengers who have completed the immigration procedures and also transfer passengers, while some of flights were cancelled.

Airport Authority Hong Kong (AA) has exercised tolerance during the several public assemblies held at the airport, including the one held on 26 July for which an application had been made in advance, and the several assemblies in August without application. The AA had hoped that the assemblies would not obstruct airport operations and affect passengers. The AA regrets that participants of the public assemblies have caused serious disruption to airport operations for two consecutive days, affecting a large number of passengers. Public safety, public order and behavior of the public are stringently regulated by the Airport Authority Bylaw.

On Wednesday (14 August) the AA will continue to implement flight rescheduling, with flight movements expected to be affected. Passengers are reminded to pay attention to the latest flight information from the airlines, confirm their flights and allow sufficient time for heading to the airport. Passengers can also check the airport’s website and the “HKG My Flight” mobile app for the latest flight information.

The Airport Emergency Centre has been activated by the AA to work with business partners on coordinating airport operations. The AA would like to thank all airport workers for continuing to perform professionally during these times, and the close cooperation with business partners to maintain airport operations as far as possible. The AA also hopes to have the understanding from the affected passengers.

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