Check-in Counters or Smart Check-in Kiosks

A Flight Token will be created for departing passengers after they complete check-in procedures at a Check-in Counter or Smart Check-in Kiosk. This biometric token contains their travel document and boarding pass information.

For passengers using the Smart Check-in Kiosks*, the entire Flight Token journey is currently available when they travel to selected destinations with participating airlines. Passengers flying with other airlines may register for Flight Token at e-Security Gates (see Step 3 below).

Self Bag Drop

All self bag drop counters are equipped with biometric cameras. Once you have verified your identity by scanning your face at the camera, you can complete the self bag drop process* by following the guidelines on the counters’ touchscreen displays.

E-Security Gates

When entering the Airport Restricted Area, passengers who have enrolled for Flight Token can pass through the e-Security Gates by simply scanning their faces at the camera for identity verification. Other passengers can still enrol for Flight Token by scanning their travel documents and boarding passes at the e-Security Gates, in order to enjoy a faster boarding experience afterwards.

Flight Token e-Channels

After passing through e-Security Gates, passengers who have enrolled for Flight Token can complete the immigration departure clearance process by scanning their faces at the cameras located at the Immigration Department’s Flight Token e-Channels. This service is currently available for Hong Kong residents holding a Hong Kong Special Administrative Region (HKSAR) passport, a HKSAR Document of Identity for Visa Purposes, or an electronic Mainland Travel Permit for Hong Kong and Macao Residents.

E-Boarding Gates

Board your flight by simply scanning your face at the cameras at e-Boarding Gates for identity verification.