Passenger Guide

Meet and Assist Service

meet and assist service

A meet and assist service is available for passengers at a charge. For departing passengers, dedicated staff can meet you at the agreed pick-up points at the airport and help you get to the check-in hall and departures gates. Arriving passengers will be greeted at the boarding gates and assisted all the way to the Ground Transportation Centre or car parks.

Please contact Worldwide Flight Services* on its 24-hour hotline (+852 3918 5000) or visit their website for more information.

* For the booking from 6 July 2022 onwards, please contact the licensed service provider, ALLWAYS, on its 24-hour hotline (+852 2275 0000).