Self Check-in

Save time before your flight with our smart check-in kiosks. The facility enables passengers to check in, select seats and collect their boarding passes with ease. Passengers travelling with the following airlines can enjoy our smart check-in facilities:

• Air China (CA)
• AIR NEW ZEALAND (NZ)
• All Nippon Airways (NH)
• American Airlines (AA)
• Cathay Dragon (KA)
• Cathay Pacific Airways (CX)
• China Airlines (CI)
• China Eastern Airlines (MU)
• EVA Air (BR)
• Finnair (AY)
• HK Express (UO)
• Hong Kong Airlines (HX)
• Malaysia Airlines (MH)
• Mandarin Airlines (AE)
• Qantas Airways (QF)
• Shanghai Airlines (FM)
• Singapore Airlines (SQ)
• South African Airways (SA)
• Turkish Airlines (TK)
• Thai Airways (TG)
• VIRGIN AUSTRALIA (VA)
• United Airlines (UA)

How to use the smart check-in kiosk:

Step 1: Scan your passport or enter your e-ticket number to retrieve your flight information
Step 2: Select your seat and print your boarding pass
Step 3: Proceed to the assigned Bag Drop Counter to check in your baggage
Step 4: Proceed to Immigration

We have more than 100 smart check-in kiosks in Terminal 1. The smart check-in kiosks are also available at the following locations for selected airlines:

• The Regal Airport Hotel (Cathay Pacific Airways, Cathay Dragon, China Eastern Airlines and Hong Kong Airlines)
• Hong Kong Port of the Hong Kong-Zhuhai-Macao Bridge (Cathay Pacific Airways, Cathay Dragon and Hong Kong Airlines)
• Zhuhai Port of the Hong Kong-Zhuhai-Macao Bridge (Cathay Pacific Airways and Cathay Dragon)
• Hong Kong West Kowloon Station (Cathay Pacific Airways, Cathay Dragon and Hong Kong Airlines)

Please contact airline staff if your passport or air ticket could not be recognised. Bag Drop Counters are operated by airlines so be sure to check their counter operating times.