Passenger Guide

Airport Lost and Found

 lost and found

Special Arrangement for Airport Lost and Found Service

Should you wish to report or claim your lost property, please make prior arrangement by calling the Airport Lost and Found (+852 2182 2018) during service hours (0700hrs to 2359hrs daily). Our staff will provide instruction and assistance on your case.

If you have lost something at Hong Kong International Airport, you can contact the Airport Lost and Found for assistance in locating and retrieving your property.

Lost items being sent to the Airport Lost and Found will be stored for up to 6 months.

Missing baggage or items left on aircraft
For enquiries related to missing baggage or items left on aircraft, please proceed to the Baggage Enquiry Desk at the Baggage Reclaim Hall for assistance. You can also contact the Passenger Handling Agents representing the airline you travelled with to make enquiry on your lost property.

Click here for the contact information of Passenger Handling Agents.