Passenger Guide

Mobility Assistance


Wheelchair service is available for departing, arriving, transfer and transit passengers.

Complimentary wheelchair service can be arranged through your airline, airline's handling agent or travel agent. For wheelchair service at charge, please contact Worldwide Flight Services* 24-hour hotline at +852 3918 5000.

* For the booking from 6 July 2022 onwards, please contact the licensed service provider, ALLWAYS, on its 24-hour hotline (+852 2275 0000).