COVID-19 Updates

Under the requirements of the Government's compulsory testing notice, all Airport Staff* are required to undergo a PCR nucleic acid test for COVID-19 during the period from 4 to 25 February 2021.

During the 31-day enforcement period from 1 to 31 March 2021, Airport Staff must keep the test report, the SMS (mobile phone text message) or email notification containing the result of the test for checking when asked for verification at various locations at the airport. Any person who fails to comply with the testing notice commits an offence and may be fined a fixed penalty of $5,000. The person would also be issued with a compulsory testing order requiring him/her to undergo testing within a specified timeframe. Failure to comply with the order is an offence and the offender would be liable to a fine of $25,000 and imprisonment for six months.

The compulsory testing notice has been gazetted by the Government. Please refer to https://www.gld.gov.hk/egazette/pdf/20212527e/egn2021252770.pdf

Any person (including full-time, part-time and relief personnel) who is at any time during the period from 4 to 25 February 2021, employed by the Government, any statutory body, any company, or engaged under a hire-of-service contract with the aforementioned organisations or companies, with his or her usual place of work or service in the airport area; and intends to work or provide hired service in the airport area as his or her usual place of work or service at any time during the period from 1 to 31 March 2021, should undergo a PCR nucleic acid test for COVID-19 during the period from 4 to 25 February 2021.

Latest Compulsory Quarantine and COVID-19 Testing Arrangement

Starting from 25 December 2020, all persons arriving in Hong Kong from other countries outside China are mandated to undergo 21-day compulsory quarantine at the designated quarantine hotels. At the same time, they must provide to their airlines confirmation of room reservation in a designated quarantine hotel before boarding the flight, or else they will be refused to board the flight.

Starting from 18 August 2020, those arriving in Hong Kong via the Hong Kong International Airport (HKIA) will be required by the Department of Health (DH) to proceed to the Temporary Specimen Collection Centre (TSCC) set up in the Midfield Concourse of the restricted area of HKIA for collecting their samples for COVID-19 test immediately upon arrival. DH reminds passengers should prepare to bring along with them all necessities in sufficient quantities before boarding the flight. They will need to stay at the TSCC to wait for test results which will usually be available on the same day before they can proceed with immigration procedures and baggage reclaim. Some returnees may have to wait for their results in Holding Centre if their test results will not be available on the same day.

Returnees from outside China will travel to the designated quarantine hotels from airport or the Holding Centre for Test Result, as the case maybe, on dedicated transportation arranged by the HKSAR Government.

Please follow the quarantine procedures as instructed by the border personnel of the Department of Health. Any person who provides false information or does not comply with the quarantine requirements is committing an offence. For enquiries, please approach staff of the Department of Health or visit website: https://www.coronavirus.gov.hk/eng/inbound-travel.html.

*If the information above is inconsistent with that released by the Government, the latter shall prevail.

Specified Conditions and Quarantine Requirement Imposed on Inbound Travellers who have Visited Specified Places

Flight boarding and compulsory quarantine requirements are imposed by the Government for persons arriving Hong Kong from places outside Mainland China, Macao, and Taiwan. Relevant requirements for different groups of specified places are detailed below:

Group A : BRAZIL, IRELAND, SOUTH AFRICA, THE UNITED KINGDOM
Persons applicable:
Persons who have stayed in the Group A specified places on the day of boarding/arrival at Hong Kong or during the 21 days before that day

Boarding requirement:

  1. Have not stayed in the Group A specified places for more than two hours during the 21-day relevant period ;
  2. Present a negative result proof of a nucleic acid test for COVID-19 conducted within 72 hours before the scheduled time of departure of the aircraft*; and
  3. Present confirmation in English or Chinese of room reservation in a designated quarantine hotel in Hong Kong for not less than 21 nights starting on the day of the arrival of the relevant traveller in Hong Kong.

Quarantine requirement:
Undergo compulsory quarantine for 21 days in a designated quarantine hotel

Group B: BANGLADESH, BELGIUM, CANADA, ECUADOR, ETHIOPIA, FRANCE, GERMANY, INDIA, INDONESIA, KAZAKHSTAN, NEPAL, PAKISTAN, THE PHILIPPINES, ROMANIA, RUSSIA,TURKEY, UKRAINE, AND THE UNITED STATES OF AMERICA; SWITZERLAND AND THE UNITED ARAB EMIRATES (WITH EFFECT FROM 2 FEBRUARY 2021)
Persons applicable:
Persons who have stayed in the Group B specified places during the 21-day relevant period

Boarding requirement:

  1. Present a negative result proof of a nucleic acid test for COVID-19 conducted within 72 hours before the scheduled time of departure of the aircraft*; and
  2. Present confirmation in English or Chinese of room reservation in a designated quarantine hotel in Hong Kong for not less than 21 nights starting on the day of the arrival of the relevant traveller in Hong Kong.

Quarantine requirement:
Undergo compulsory quarantine for 21 days in a designated quarantine hotel

Group C: ALL PLACES NOT IN GROUP A OR GROUP B SPECIFIED PLACES, EXCEPT MAINLAND CHINA, MACAO AND TAIWAN
Persons applicable:
Persons who have stayed in the Group C specified places during the 21-day relevant period

Boarding requirement:
Present confirmation in English or Chinese of room reservation in a designated quarantine hotel in Hong Kong for not less than 21 nights starting on the day of the arrival of the relevant traveller in Hong Kong.

Quarantine requirement:
Undergo compulsory quarantine for 21 days in a designated quarantine hotel.

Inbound travellers from Mainland China, Macao or Taiwan are to undergo compulsory quarantine at designated places (home, hotel or other accommodation) for 14 days.

* For requirements of the negative result proof of a nucleic acid test for COVID-19 conducted within 72 hours and other details, please visit https://www.coronavirus.gov.hk/eng/high-risk-places.html

** If the information above is inconsistent with that released by the Government, the latter shall prevail.

Beijing Bound Passengers Must Present Valid Negative COVID-19 Test Results

Starting from 27 January 2021, all passengers travelling from Hong Kong to Beijing are required to present a valid proof of a negative COVID-19 nucleic acid test result issued by one of the testing institutions recognised by the HKSAR Government. The test must be done within seven days before boarding the flight to Beijing. Cover of the test report should include name of traveller, travel document number, method of test specimen collection, time for taking test, test result, report issuance time and signature of the report holder. The information should be in both Chinese and English.

Airlines will check relevant documents before boarding. Passengers who fail to comply with the requirements will not be allowed to board the plane. Please check with airlines for details.

Local COVID-19 testing institutions recognised by the Hong Kong SAR Government, please visit website: https://www.coronavirus.gov.hk/pdf/List_of_recognised_laboratories.pdf.

Transit/ Transfer Services Resume Gradually from June 2020 

Air transit/transfer services at Hong Kong International Airport (HKIA) have resumed gradually. From 15 June 2020, passengers can use HKIA for transit/transfer on flights operated by different airlines under the same air ticket, provided that the passengers have checked through at the origin port with their boarding passes printed and baggage tagged-through to the final destination. Passengers should also confirm in advance that they are able to enter the final destination. Please check with airlines for details.

Transit/ Transfer Services from Mainland Airports Resume from 15 August 2020; Sea-to-air Transfer Services from Shekou Port to HKIA Resume from 28 Oct 2020

Transfer/transit services at HKIA for passengers from airports in Mainland China have resumed from 15 August 2020 and will continue until further notice. However, transit/transfer services to destinations in Mainland China remain unavailable at HKIA.

Sea-to-air transfer ferry service from Shenzhen Shekou Port to SkyPier of HKIA resumes from 28 October 2020. Other ferry services from Mainland China and Macao ports remain unavailable. For the latest ticketing arrangement for Shekou to SkyPier, please check with the ferry operator at http://www.cksp.com.hk/en.

Air-to-sea transfer services to Mainland China and Macao ports also remain unavailable at HKIA.

No Entry to Hong Kong for Non-Hong Kong Residents from Overseas

The no-entry restriction for non-Hong Kong residents from overseas remains unchanged according to Hong Kong SAR Government. The following measures have been effective from 25 March 2020 until further notice.

  1. All non-Hong Kong residents coming from overseas countries/regions by plane will be denied entry to Hong Kong.
  2. All non-Hong Kong residents coming from Mainland China, Macao and Taiwan will be subject to a 14-day compulsory quarantine after entering Hong Kong, but entry will be denied if any non-Hong Kong resident has been to any overseas countries/regions in the 14 days prior to arrival in Hong Kong.
  3. Cross boundary land transport is suspended for all passengers at Hong Kong International Airport.

Please follow the quarantine procedures as instructed by the border personnel of the Department of Health. Any person who provides false information or does not comply with the quarantine requirements is committing an offence. For enquiries, please approach staff of the Department of Health or visit website: https://www.coronavirus.gov.hk/eng/inbound-travel.html.

Passengers Must Wear Face Masks in All Indoor and Outdoor Areas at the Airport

From 29 July 2020 the Hong Kong SAR Government requires all people to wear face masks when entering or present in a public place (indoor and outdoor). Please refer to the Government's announcement: https://www.info.gov.hk/gia/general/202007/27/P2020072700650.htm?fontSize=1.

In line with the government requirement, passengers must wear face masks in all indoor and outdoor public areas at Hong Kong International Airport (HKIA).

Airport Authority Hong Kong requires that all passengers must continue to wear face masks after they enter the restricted area of HKIA for boarding. This compulsory requirement is also applicable at SkyPier and on Automated People Mover and Apron Passengers Vehicles.

Passengers are advised to bring their own face masks.

If the information above is inconsistent with that released by the Government, the latter shall prevail.

Limited Service for some Airport Shops and Restaurants

In view of the latest anti-epidemic measures, operations for passenger services at HKIA have been scaling down and most shops and restaurants in HKIA's terminal building have suspended operation from 25 March 2020 until further notice. Only some shops and restaurants provide passengers with essential services for shortened operating hours, including food and beverage, pharmacy, convenience store, money exchange and duty-free shops.

List of shops and restaurants currently in operation at HKIA

Last updated on: 2021-02-25 12:30:00

Terminal 1 Restricted Area

Location Name Operating Hours
Departures Level (L7) East Hall Moon Thai Express 24 hours
Putien 9am – 8:30pm
Mannings 10am – 7pm
Wing Wah Cake Shop 7am – 11pm
Departures Level (L6) East Hall RELAY 9am – 11pm
Sweet Dreams by Heinemann (North Side, Near Gate 5) 9am – 7pm
Travelex 7am – 8:30pm
Global Exchange 6am – 8:30pm
Departures Level (L6) Central Concourse Dean & DeLuca 8am –11pm
King Bakery 8am – 11pm
TripAdvisor 9am – 11pm
Sweet Dreams by Heinemann (Near Gate 27) 9am – 7pm
Departures Level (L5) Arrivals Pre-Immigration Global Exchange 6:30am – 9pm
RELAY 9am – 11pm

Terminal 1 Non-Restricted Area

Location Name Operating Hours
Arrivals Level (L5) Meeters & Greeters Hall Tonkotsu 8 Mon – Thu, Sat & Sun: 7:45am – 3:30pm
Fri: 7:45am – 6pm
7-ELEVEN 24 hours
Global Exchange 7am – 8:30pm
Crystal Jade La Mian Xiao Long Bao Mon - Fri: 11am – 8:30pm
Delifrance ® 6am – 6pm
Tai Hing Mon – Sat: 7am – 4pm
TenRen's Tea 11:30am – 8:30pm
Wolfgang Puck Kitchen Mon - Fri: 7am – 8:15pm
Sat, Sun & Public Holiday: 7am – 4pm
Departures Hall (L7) can.teen 6am – 10pm
7-ELEVEN 24 hours
cleanfreak.store 10am – 8pm
Hung Fook Tong 24 hours
Koi Kee Bakery 9am – 6pm
Nobletime Traveller Thu - Sat: 7:30am – 11pm
Departures Hall (L8) Mezzanine McDonald's ® & McCafé ® 24 hours

To facilitate the need of COVID-19 test result for travel purpose, COVID-19 testing services for departure passengers are available at two non-restricted area locations of Hong Kong International Airport (HKIA). The specimens will be tested by HKSAR Government recognised local COVID-19 nucleic acid testing institutions.

The COVID-19 testing services are provided by Prenetics and Raffles Medical Group. Passengers are advised to book the test in advance.

Prenetics

Passengers who want to take Prenetics' test are required to book for an appointment at least 4 hours prior to your boarding time to allow sufficient time for completing the test and obtaining test result on the same day. Please note that booking will be closed 2 hours prior to the appointment time. The testing fee is HK$499.

Service hours: 0930 – 1330hrs, 1430 – 1830hrs daily (subject to change based on operational needs)
Service counter: Counter A03, L5, Terminal 1 (across Arrivals Hall A)
Telephone: +852 3008 1006
Website: https://fly.prenetics.com

Raffles Medical Group 

Passengers who want to take the test by Raffles Medical Group can visit the Airport Medical Centre. Passengers can also book the test in advance through the “Raffles Connect” mobile app. Test result will be available in 24 hours for specimen collected before noon. The testing fee is HK$388.

Service hours: 0700hrs - 2359hrs
Medical centre location: 6T104, L6, Terminal 1 (accessed by elevator near L7 departures level Aisle A)
Telephone: +852 2261 2626

Hong Kong International Airport (HKIA) is committed to safeguarding the airport and the wellbeing of our passengers and staff. In response to COVID-19, we have stepped up measures to protect the health of those who work at and use the airport. In September 2020, HKIA is among the first few airports in Asia Pacific to be accredited by the Airport Health Accreditation programme of the Airports Council International, recognising our high standard in upholding health and safety in our operations. Let's take a look of the measures that we have implemented!

Conversion of Midfield Concourse into Temporary Specimen Collection Centre

To facilitate the HKSAR Government's quarantine procedures for arriving passengers at HKIA, the Temporary Specimen Collection Centre of the Department of Health has been set up in the Departures Level of the Midfield Concourse (MFC). With the collaboration of over 250 people from the airport community and relevant Government departments, the modification works were completed in less than two weeks.

 

Measures in response to COVID-19

It is always our top priority to ensure the health and safety of our passengers and staff. In response to COVID-19, we have stepped up measures to ensure a safe and healthy environment for everyone.

 

Full-body disinfection channel facility "CLeanTech" and antimicrobial coating

Apart from the Intelligent Sterilisation Robots, HKIA is also the world's first airport where "CLeanTech", a full-body disinfection channel facility, is trialled in live operation. This facility is currently used by staff who take part in public health and quarantine duties in relation to arriving passengers. The user will first undergo a body temperature test, followed by a 40-second disinfection and sterilisation process in the enclosed channel. Meanwhile, a pilot test of antimicrobial coating application on high-touch surfaces of passenger facilities is being conducted. The invisible coating will destroy germs, bacteria and viruses.

 

HKIA Intelligent Sterilisation Robot

HKIA is the world’s first airport to use the Intelligent Sterilisation Robots (ISR) to help sanitise the passenger terminal. The ISR can move autonomously and kill up to 99.99% of bacteria and virus in the air and on object surfaces using its built-in UV light, 360-degree disinfection spray-heads and 0.3um air filter. The sterilisation process could be as short as 10 minutes. This locally developed technology has mainly been used in hospitals for sterilisation.

Airport Authority Hong Kong (AA) has been implementing various measures to protect public health and safety during the COVID-19 pandemic, including supporting the promotion of the LeaveHomeSafe mobile app launched by the HKSAR Government. QR codes are displayed at HKIA’s customer service centres, taxi station, bus station, as well as some shops and restaurants for passengers to record their journey on the mobile app.

LeaveHomeSafe mobile app is a digital tool to record accurately the date and time for checking into and leaving different venues. The app is easy to use and can be downloaded for free. App users can check into venues by scanning the venue QR code to log their arrival time and clicking the "Leave" button in the app to mark their departure. Relevant data will then be kept in the app inside the user's mobile phone.

If a confirmed case is later discovered at a participating venue, the app will notify users who have visited the same venue as the COVID-19 confirmed case at around the same time together with health advice to enhance their vigilance.

Download the LeaveHomeSafe mobile app:

More details are available on the "LeaveHomeSafe" website: https://www.leavehomesafe.gov.hk/en/

If the information above is inconsistent with that released by the Government, the latter shall prevail.

On 1 December 2020, the HKSAR Government announced the deferral of the commencement of the Hong Kong-Singapore Air Travel Bubble (ATB) to beyond 2020 and will review the arrangement for 2021 towards late December.

For details of the ATB, please refer to the Government's designated website: www.tourism.gov.hk/travelbubble.