The Airport

Performance Standard

At Hong Kong International Airport (HKIA), we set high targets to ensure we are operating in the most efficient and effective manner.

Indicator

Truck Queuing Time

PERFORMANCE

30 mins

TARGET %

96%

Export Cargo Reception

PERFORMANCE

15 mins

TARGET %

96%

Import Cargo Collection

PERFORMANCE

30 mins

TARGET %

96%

Empty ULD Release

PERFORMANCE

30 mins

TARGET %

96%

Cargo Breakdown

General - Passenger Aircraft

PERFORMANCE

ATA+5 hrs

TARGET %

96%

General - Freighter Aircraft

PERFORMANCE

ATA+8 hrs

TARGET %

96%

Perishable

PERFORMANCE

ATA+120/105 mins

TARGET %

96%

Express

PERFORMANCE

ATA+120/90 mins

TARGET %

96%

Mishandling Rates

PERFORMANCE

<1.5 in 10,000 shipments

TARGET %

N/A

Late-positioning

PERFORMANCE

<1 unit/1,000 Flts

TARGET %

N/A

Indicator

Export Cargo Reception

PLEDGE

STD - 3 hrs