In view of the latest anti-epidemic measures, operations for passenger services at HKIA have been scaling down and most shops and restaurants in HKIA's terminal building have suspended operation from 25 March 2020 until further notice. Only some shops and restaurants provide passengers with essential services for shortened operating hours, including food and beverage, pharmacy, convenience store, money exchange and duty-free shops.
List of shops and restaurants currently in operation at HKIA
Terminal 1 Restricted Area
| Location | Name | Operating Hours |
| Departures Level (L7) East Hall | Duddell's | 11am – 8pm |
| Moon Thai Express | 7am - 10:30pm | |
| Putien | 9am – 8:30pm | |
| Sushi and Sake Bar Taka | 7am - 8pm | |
| Tasty Congee & Noodle Wantun Shop | 7am – 8:30pm | |
| Mannings | 11am – 8pm | |
| Travelex Worldwide Money | 7am – 8:30pm | |
| Wing Wah Cake Shop | 7am - 11pm | |
| Departures Level (L6) East Hall | Duty Zero (North side) | 10:30am – 7:30pm |
| RELAY | 9am - 6pm | |
| Sweet Dreams by Heinemann (North Side, Near Gate 5) | 7:30am - 8:30pm | |
| Departures Level (L6) Central Concourse | King Bakery | 8am – 6pm |
| Sweet Dreams by Heinemann (Near Gate 27) | 7:30am - 8:30pm | |
| Departures Level (L5) Arrivals Pre-Immigration | Kam Kee Cafe | 6am - 11pm |
| RELAY | 9am - 7pm |
Terminal 1 Non-Restricted Area
| Location | Name | Operating Hours |
| Arrivals Level (L5) Meeters & Greeters Hall | 7-ELEVEN | 24 hours |
| Global Exchange | 7am – 8:30pm | |
| Delifrance® | 7am – 8:30pm | |
| Hana-Musubi | Mon – Fri: 9am - 8:30pm | |
| Tai Hing | 7am – 9pm | |
| TenRen's Tea | 11:30am – 8:30pm | |
| Ho Hung Kee | 7am – 8:30pm | |
| Wolfgang Puck Kitchen | 7am – 9:30pm | |
| Departures Hall (L7) | can.teen | 24 hours |
| 7-ELEVEN | 24 hours | |
| BOSE | 11am - 9pm | |
| Casetify | 10am - 8pm | |
| Hung Fook Tong | 24 hours | |
| Koi Kee Bakery | 9am – 6pm | |
| The Magic of Hong Kong Disneyland | 10am - 7pm | |
| Departures Hall (L8) Mezzanine | McDonald's® & McCafé® | 24 hours |