Special Announcement
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Smart Departure

Frequent Visitor e-Channel

Smart Departure

Smart Departure is a secure and simple system that automates the travel document checks usually conducted by a Hong Kong Immigration Officer, offering a smarter way for departure immigration clearance at Hong Kong International Airport. For details on the Smart Departure service, please click here.

Frequent Visitor e-Channel

All eligible frequent visitors can now enjoy the e-Channel service at Hong Kong International Airport (HKIA) which provides a faster and more convenient way of immigration clearance.

Please visit the enrolment office at the Arrivals Hall to submit your application to Hong Kong Immigration Department directly. The enrolment process is simpler and applicants will be informed of the enrolment result instantly. For details, please click here for Immigration Department website or email to fv_echannel@immd.gov.hk.

Frequent Visitor Card

Please be advised that due to the introduction of the Frequent Visitor e-Channels (FVe), we will NOT accept any application or renewal of the Frequent Visitor Card (FVC) since 8 June 2012.

For those existing Frequent Visitor Cards (FVC) expiring between April 2012 and February 2014 have been automatically extended by three years while neither new card nor confirmation notice will be issued. Therefore, please continues to use your current card to enjoy our service until the newly-extended expiry date.

For the existing FVC members who have not enrolled for the e-Channel service with the Immigration Department, please visit the enrolment office upon your next visit to HKIA and enjoy the speedy way of immigration clearance after successful enrolment.

Frequently Asked Questions