Special Announcement

Customer Services Centres

Customer Services Centres

Customer services centres offer assistance to departing, transit and arriving passengers on the whereabouts of airport facilities and other enquiries.

Help phones are also in place when outside service hours. Once picked up, they are directly connected with the control centre which is in 24-hour operation and our operation officers are pleased to offer assistance at all times.

A variety of maps and other useful information are also available at the airport information booths scattered around the passenger terminals.

 

Location

  • Between Aisle E and F, Check-in Hall, Departures Level, Terminal 1 (non-restricted area)
  • Meeters and Greeters Hall, Arrivals Level, Terminal 1(non-restricted area)
  • East Hall, Departures Level, Terminal 1 (restricted area)
  • Before Immigration Hall, Arrivals Level, Terminal 1 (restricted area)
  • West Hall, Departures Level, Terminal 1 (restricted area)
  • West Hall, Arrivals Level, Terminal 1 (restricted area)
  • Between Aisle N and P, Check-in Hall, Departures Level, Terminal 2 (non-restricted area)
  • Coach Station, Terminal 2 (non-restricted area)