Special Announcement
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Operation Assistant (Fixed Term Contract for 1 year) (Ref: T1GL12-0231-W-01)

(Fixed Term Contract for 1 year)


  • Handle enquires and complaints in relation to Frequent Visitor Program 
  • Manage the operation of FVC system 
  • Responsible for data analysis
  • Assist in service performance monitoring
  • Provide general and administrative support


  • Form 7 or above with at least 1 year’s working experience in customer service, preferably in airline/ airport operations environment 
  • Good data mining, analytical and communication skills.  Able to work under pressure and independently 
  • Proficient in MS Office applications
  • Good command of spoken and written English and Chinese. Proficient in Putonghua an advantage

Interested parties please send the applications (including full career details, salary history and expected salary) to our Human Resources Department and quote the reference code on the application.

By mail:
Human Resources Department
Airport Authority Hong Kong
L2, HKIA Tower
1 Sky Plaza Road
Hong Kong International Airport
Lantau Island, Hong Kong

OR email to: RM4@hkairport.com

Closing date: 12 December 2012

Data collected will only be used for job application processing. Applicants not invited for interview within eight weeks from the closing date may assume their applications unsuccessful. All related information will be kept up to 12 months and all personal data will be destroyed afterwards.

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